Remote Support

We can get you going over the phone

If your on the internet we can remote into your machine from our office and diagnose or repair common issues with your business computers. Remote support allows us to provide you support faster, drastically reducing your downtime, and repair your working-from-home issues too.

Also known as on-demand support, we’ll walk you through installing our preferred support software and connecting us to your machine using secure channels. Our technician can watch you perform the tasks that are giving you problems and see exactly what’s happening for you in real time. They’ll then take control of your machine and install updates, resolve issues, and perform any maintenance required to get you back to work quickly. 

See if we can fix your issue’s remotely by calling us today!

Testimonials

What People Are Saying

As a current client of Flatline Computers, we engage them for advice, consultation  and implementation of all our IT and  telephony services.  They always exceed our expectations.   Being one of the largest companies in the area doesn’t take away from their prompt and professional service.

They have an excellent reputation with our 3rd party suppliers and are known for their ability to identify and solve problems at the highest technical levels and go the extra distance whether working out of hours and on call.  We always  trust their recommendations and  they  know how to optimize purchasing solutions for all our IT requirements.

I would absolutely recommend Flatline to anyone.

Tara Watkins

Goldsmiths Chartered Accountants

Awesome company, Daniel is great. Really knows his stuff. I have never felt so comfortable knowing that our IT and managed security is in such safer hands. Thanks so much guys for always being so helpful 😊 even in lockdown Daniel has been reached very easily. Thanks team 😊

Chanelle James

Creative Director, Diverse Graphics